Our Values
F E A R L E S S
At ReminderMedia we value those who are fearless. Fearless in your ideas, in your action, and in your execution. We are a passionate, driven company of talented individuals that want the best for our clients and work together to solve the problems and create the opportunities that we cannot do on our own. It takes being fearless to win. Winning to us means gaining the trust of more clients to do business with us (sales) and improving the customer's experience or value received so they stay with us (retention).
Fun
We are serious about making our clients more money, but we never take ourselves too seriously. We work hard and we play hard. We play hard after we work hard and love to have fun. When you win, win louder. We celebrate each other’s victories. Bang a gong, ring a bell, give a high-five, and get excited.
Extreme Ownership
We value team members that take extreme ownership of the solution when faced with a challenge or a problem. This doesn’t mean just following orders. This means recognizing a need, thinking creatively, communicating a plan, and following up on the execution to see the plan all the way through to the end. When you have ownership of the solution, you have ownership of our future.
Action
We value finishing what we start and beginning with the end in mind. We carefully consider our individual responsibilities and purposefully make the connection back to how this is helping our business or our clients win. The difference between the people at the top of their profession and the ones in the middle, is that the top professionals take action.
Relationships
We believe that relationships are critical to every business’s success. We believe that the relationships we build everyday at work are critical to our individual growth and our company’s future. We value candid conversations and transparency within our organization at every level and from every direction. Meet someone new, lend a helping hand, and add value in everything you do.
Leadership
Leader isn’t a job title. It’s an attitude of service. We have leaders at every level in the organization and are dedicated to bringing up the next generation of leaders to carry on the mission. We encourage leaders to get in the trenches with their teams to get the job done, whatever it takes.
Entrepreneurial spirit
To us, the entrepreneurial spirit is about thinking like a business owner and making decisions as if it was your own company. There is no such thing as, “not my job” for entrepreneurs. Focus on the details of the day while considering the impact on the vision and the bigger picture. Entrepreneurs aren’t afraid to fail—fail faster. Use every loss as a learning experience and use that to fuel the fire to get back up and win the next battle.
Service
We value making others successful. This is the definition of service. We put our customers first and our egos last.
Go the extra mile
Service the needs of the customer, everything else comes after that
Looking for the opportunities to help others
Do what you say you’re going to do
Honestly and integrity
Sales
We say that sales isn't everything, it's the only thing. This means that everything we do needs to be done based on how it leads back to the sale for our clients. We value a sales-minded attitude. When we focus our efforts every day on doing what impacts the bottom line for our customers and our company, we all win.
