Marketing Service Representative

King of Prussia, PA - Headquarters

You will be working with our newest clients by walking them through the process of customizing their own version of American Lifestyle. Since this is a phone based position, you must be comfortable being on the phone for the majority of your day, making outbound calls to valued clients.


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Why We’re Hiring:

In 2004, ReminderMedia started with a goal of selling the best marketing tool available for repeat and referral-based businesses. ReminderMedia is proud to be listed on Inc. Magazine’s 2016 list of the Top 5000 Fastest Growing Private Companies in America. As we continue to grow, we’re looking for customer service representatives who are passionate about our company and vision, love to win, have a desire to learn, and are team oriented!

Position Overview:

You will be working with our newest clients by walking them through the process of customizing their own version of American Lifestyle. Since this is a phone based position, you must be comfortable being on the phone for the majority of your day, making outbound calls to valued clients.

Responsibilities:

  • Work with our clients by walking them through the customization process and the various options they have to make themselves stand out through the magazine.
  • Educate our clients about the magazine itself with a professional and respectful manner.
  • Maintain a standardized, documentation process in our system of record (CRM) that is detailed, accurate, and includes appropriate direction for peripheral departments).

The ideal candidate will bring the following:

  • 1-3 years of experience in the Customer Service/Sales field
  • Enthusiastic and positive attitude
  • Ability to take constructive criticism and successfully implement what you have learned
  • Ability to quickly learn and navigate new computer software
  • Professional and proper communication skills
  • Ability to recognize and capture upsell opportunities
  • Ability to work on a team and thrive in a team environment required
  • Attention to detail and ability to multi-task

Why work here?

  • Company sponsored Medical, Dental, Vision (after 60 days)
  • Paid Vacation and Paid Holidays
  • Available: 401(k), Life Insurance, Short term & Long Term Disability & more
  • Our hours are Monday through Friday 9 AM to 6 PM (No nights or weekends!)
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. ReminderMedia management reserves the right to amend and change responsibilities to meet business and organization needs as necessary. ReminderMedia is an equal opportunity employer.

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